Case Study · Veeva Systems
— MyVeeva for Patients
The space
For a clinical trial to work, patients have to show up — every single day.
The challenge
Trial participants are managing an illness, a schedule, and a protocol all at once. The app that asks for their daily questionnaires has to feel effortless — for patients and the caregivers helping them.
Visuals coming soon
1
app for consent, questionnaires, and visits — replacing the 3–4 tools patients typically juggle per trial
30%
typical trial dropout rate the simplified to-do experience is designed to prevent
~0
data verification lag — responses flow directly to sponsors, no transcription
What I did
- 01Designed the patient-facing experience for daily questionnaire access.
- 02Designed virtual visit flows connecting patients with their study teams.
- 03Designed access to approved study resources, for patients and their caregivers.
The full story
This work is under NDA.
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